Privacy Policy
How we collect, use, and protect your personal information
This privacy policy explains how stormy-branch collects, uses, stores, and protects personal information when you use our website and services. We are committed to ensuring your privacy is protected in accordance with applicable data protection legislation.
Information We Collect
We may collect the following types of personal information:
- Name and contact details when you complete our enquiry form
- Email address for correspondence purposes
- Information about services you are interested in
- Technical information including IP address, browser type, and operating system
- Information about your visit including pages viewed and navigation patterns
How We Use Your Information
Personal information collected is used for the following purposes:
- To respond to your enquiries and provide requested information
- To deliver consulting services you have engaged
- To improve our website and service offerings
- To comply with legal obligations
- To send relevant communications where you have provided consent
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: Where you have given clear consent for us to process your data for a specific purpose
- Contract: Where processing is necessary to fulfil a contract with you or take steps at your request before entering a contract
- Legitimate interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
- Legal obligation: Where processing is required to comply with legal requirements
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for 24 months unless you request earlier deletion or we enter into a service agreement requiring longer retention.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. These include secure data storage, access controls, and regular security assessments.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in operating our website or conducting our business, subject to confidentiality agreements. We may also disclose information where required by law or to protect our rights.
Your Rights
Under data protection legislation, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making
To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Information
For questions about this privacy policy or to exercise your data protection rights, please contact:
stormy-branch
47 Castle Street
Liverpool, L2 9UB
United Kingdom
Email: [email protected]
Last updated: September 2024